Legal notice

Last Updated: August 2026

This Legal Notice & Disclaimer ("Legal Notice") governs your access to and use of the Rayree website, products, and services. By accessing our website, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by this Legal Notice, our Terms and Conditions, Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any provision of this Legal Notice, you should discontinue use of our website and services immediately.

1. Product Information & Disclaimer

We make reasonable efforts to ensure that product descriptions, specifications, pricing, availability, and other information displayed on our website are accurate at the time of publication. However, we do not warrant that all information is complete, current, accurate, or free from errors.

Product specifications, packaging, ingredients, colors, dimensions, and other characteristics may be changed by manufacturers without prior notice.

To the fullest extent permitted by applicable law, we reserve the right to correct errors, inaccuracies, or omissions and to modify or update product information at any time without prior notice.

2. Product Use & Limitation of Liability

Rayree operates as an online retailer and reseller of products supplied by third-party manufacturers and distributors.

To the fullest extent permitted by applicable law, Rayree shall not be liable for any personal injury, illness, allergic reaction, adverse health effect, property damage, indirect loss, incidental damages, consequential damages, or other claims arising from:

The use or misuse of any product;
Failure to follow manufacturer instructions or warnings;
Improper storage, handling, or installation of products;
Product modifications made after delivery;
Individual allergies, sensitivities, or medical conditions; or
Any act or omission of third-party manufacturers or suppliers.

Customers are solely responsible for reviewing all product labels, instructions, warnings, ingredient lists, and safety information before using any product.

If you are pregnant, nursing, have allergies, underlying medical conditions, or are taking prescription medication, you should consult an appropriately qualified healthcare professional before using products intended for consumption or personal use.

Nothing in this Legal Notice limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

3. Returns, Refunds & Cancellations

All returns, refunds, exchanges, cancellations, and store credits are governed exclusively by our Return & Refund Policy.

We reserve the right to refuse any request that does not satisfy the eligibility requirements, documentation requirements, or applicable time limits set forth in that policy.

Nothing in this section affects any mandatory consumer rights that cannot legally be limited or excluded.

4. Product Images & Marketing Materials

Images, graphics, videos, illustrations, promotional content, and other visual materials displayed on our website or marketing channels are provided for general informational and promotional purposes only.

Some images may be generated, enhanced, edited, or otherwise modified using artificial intelligence (AI), computer-generated imagery, or other digital editing technologies.

Actual products received may differ from website images due to, including but not limited to:

Manufacturer packaging updates;
Production batches;
Color calibration differences between devices;
Lighting conditions;
Product sizing or scale; and
Normal manufacturing variations.

Such differences do not constitute defects or misrepresentation.

5. Website Availability

We endeavor to keep our website available and functioning at all times. However, we do not guarantee uninterrupted, secure, or error-free access.

Access to the website may be suspended, restricted, or interrupted due to maintenance, software updates, technical failures, cyber incidents, internet outages, or circumstances beyond our reasonable control.

To the fullest extent permitted by law, we shall not be liable for any losses arising from temporary website unavailability.

6. Customer Support

We strive to respond to customer inquiries within a reasonable timeframe.

Response times are estimates only and may vary depending on inquiry volume, weekends, public holidays, technical issues, or other operational circumstances.

We make no guarantee regarding specific response or resolution times and shall not be liable for delays in responding to customer communications.

7. Privacy, Cookies & Data Processing

By accessing or using our website, you acknowledge that we may collect, store, process, and use personal information in accordance with our Privacy Policy and applicable data protection laws.

This may include:

Information required to process orders and provide customer support;
Shipping and billing information;
Device and browser information;
Cookies, pixels, analytics technologies, and similar tracking technologies;
Marketing preferences where permitted by law; and
Fraud prevention and website security information.

Where required by applicable law, we will obtain your consent before processing personal data for marketing or non-essential cookies.

8. Third-Party Services

Our website may contain links to, integrate with, or rely upon third-party websites, payment providers, shipping carriers, analytics providers, advertising services, and other external services.

We do not control, endorse, or assume responsibility for the content, policies, availability, security, or practices of any third-party services.

Your use of such services is governed by the applicable third party's own terms and privacy policies.

9. Intellectual Property

Unless otherwise indicated, all website content—including text, graphics, logos, icons, images, videos, designs, layouts, trademarks, branding elements, and software—is owned by or licensed to Rayree and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without our prior written permission, except as permitted by applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Rayree, its owners, affiliates, employees, officers, directors, contractors, suppliers, licensors, and agents shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, revenue, business opportunities, goodwill, or data, arising from or relating to the use of our website, products, or services.

Our aggregate liability for any claim arising from your purchase or use of our services shall not exceed the amount paid by you for the applicable order giving rise to the claim, except where a greater liability is required by applicable law.

11. Governing Law

This Legal Notice shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Rayree operates, without regard to conflict of law principles, except where mandatory consumer protection laws provide otherwise.

12. Changes to This Legal Notice

We reserve the right to amend, revise, or update this Legal Notice at any time. Changes become effective immediately upon publication on our website unless otherwise required by applicable law.

Continued use of our website following publication of any revised Legal Notice constitutes acceptance of those changes.