Contact
We're here to help.
Whether you have a question about an order, need help choosing a product, want to report an issue, or simply need more information, our support team is ready to assist you.
Please use the contact form on this page, and we'll get back to you as soon as possible.
Customer Support
Our support team can help with:
- Order status and tracking
- Product information
- Returns and refunds
- Shipping inquiries
- Payment-related questions
- Technical issues
- General assistance
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Local Business Time)
We aim to respond to all inquiries within 1–2 business days. During busy periods or holidays, responses may take slightly longer.
Business Information
Business Name
RAYREE.
Business Address
651 N Broad St, Suite 201, Middletown, Delaware 19709, US.
Business Email for customers:
support@rayree.com
Before Contacting Us
To help us resolve your inquiry quickly, please include:
- Your full name
- Order number (if applicable)
- Email used for the order
- A detailed description of your question
- Photos or screenshots (if relevant)
The more information you provide, the faster we can assist you.
Order & Returns
If your inquiry relates to an existing order, please include your order number in the contact form.
For returns, exchanges, shipping policies, and refunds, please refer to our policy pages before contacting support.
Business & Partnership Inquiries
For wholesale opportunities, partnerships, media requests, or other business-related inquiries, please mention the purpose of your inquiry in the contact form. Our team will direct your message to the appropriate department.
Privacy
Any information you submit through this contact form will only be used to respond to your inquiry and provide customer support. We handle your personal information in accordance with our Privacy Policy.
Thank you for choosing us. We appreciate your business and look forward to assisting you.